Beyond terrible - Avis employé Customer Service (CSR) SCRAM Systems

1,0
5 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working from home, certain leads are always in your corner

Inconvénients

Everything. They pick and pick. No help from supervisors. No help from upper management tf. Certain supervisors are a joke and joke about life on social media. Time cops are the worst, the point system smh is beyond terrible. If you have a life its non existent working here. Dont get sick they guilt you into making you work. If team chats are supposed to help why do folks get ignored. If ypubspeak up, your mpat likely going to get in trouble. This is not an open door company. If you go to HR they gossip and talk bad about everyone. I got an email that was not supposed to be sent to me and it did and lets just say HR needs to be replaced. Maybe if they took the time to hear their employees and concerns the company as a whole would do better. They are only worried about money and trying to be better than the other companies. If a customer needed a supervisor, tuh, good luck they never wanted to talk to the clients. I have proof from a manager telling me to tell the client lies. Like that's not right. This company needs some serious house cleaning done. They let managers or team leads talk to employees any kind of way like that's unprofessional. If your looking for a job keep looking. The money is only good if you sale your soul to get sales. When I first took the job half the things they do now were not in the job discrption. Thwy lie to get folks in thwn treatvyou like a red headed step child. Team leads gossip about other agents. Nobody in that horrible place is better than the next. Everybody at lifesafer can stand to go through management and supervisor training to better understand professionalism that EVERYBODY LACKS!!!!!!

Découvrez plus d’avis sur SCRAM Systems

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I have loved everything about working for Scram Systems. I have grown professionally and work with a lot of really talented and great people. Leadership at this company is top notch and they some of the most down to earth people, which is refreshing.

Inconvénients

We can run lean, which makes operating at peak times a bit of a challenge.

avatar
Réponse de SCRAM Systems
3w
Thank you for your positive review! We're glad to hear that you're enjoying your time with us.
5,0
22 sept. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I recently started my career with SCRAM and it has been such a positive experience so far. From day one, the onboarding process was organized and welcoming. HR and my team made sure I had everything I needed to succeed. The work we do is meaningful and impactful, and it feels good to be part of a company that makes a real difference in people’s lives. The culture is professional yet supportive, and everyone I have met has been approachable and helpful. I feel encouraged to ask questions, learn, and grow, which makes a huge difference as a new hire. I am excited to keep building my career here. Pros: Supportive team and leadership Smooth onboarding and training Positive mission driven company culture Opportunities to learn and grow

Inconvénients

Cons: Still getting fully comfortable with all the systems but support is always available

avatar
Réponse de SCRAM Systems
8mo
We greatly appreciate your positive feedback! We're committed to fostering a culture where employees feel valued and empowered, and your feedback reaffirms that mission.
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