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      Solid - Avis employé Technical Support Specialist Reputation

      4,0
      21 nov. 2024
      Technical support specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      One of the better workplaces I've been in for years.

      Inconvénients

      There have been a number of layoffs

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      Réponse de Reputation
      1y
      Thank you for sharing your experience. It’s heartening to hear that you consider this one of the better workplaces you’ve been a part of in years, that truly means a lot to us. We appreciate your dedication through organizational changes, we understand that this can be challenging. Please know that we’re focused on building a stable and supportive environment, and we deeply appreciate your efforts to contribute to our success. Thank you for being a valued member of the team. Looking forward to continuing to strive toward great things!

      Découvrez plus d’avis sur Reputation

      5,0
      7 nov. 2025
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great management, lots of resources to ensure success in your role.

      Inconvénients

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2,0
      13 mai 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Inconvénients

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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