Solid SaaS Company - Avis employé Customer Success Manager Reputation

4,0
5 juill. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing people: hardworking, driven, and they really care. Solid platform.

Inconvénients

Inevitable bugs of a SaaS platform.

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Réponse de Reputation
7y
Thank you so much for your feedback and your generous review! We've heard there are some excellent candidates that have interviewed for CEO with CX backgrounds. It's just a matter of time before they select the best fit for Reputation.com. We're anxious as well!

Découvrez plus d’avis sur Reputation

5,0
7 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great management, lots of resources to ensure success in your role.

Inconvénients

It can be difficult for cross-department collaboration with everyone being in different time zones.

2,0
13 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

*Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

Inconvénients

*Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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