23 mars 2023
Sous-traitant (anonyme)
Réponse de Reedsy
5moWe’re sorry to hear that your experience at Reedsy was a negative one, and we appreciate you sharing your feedback.
To clarify how scheduling works today: for our support roles, the requirement to work every other weekend is clearly stated in the job description, and candidates are asked to confirm their availability during the application process. This is a rotating schedule; when someone works a weekend, they work seven consecutive days, followed by a shorter three-day workweek the following week. This allows us to provide consistent support to our users while balancing workloads across the team.
We strive to communicate expectations as clearly and transparently as possible, and we’re sorry if this wasn’t your experience at the time. Thank you once again for your feedback, and we wish you all the best.