Interesting problems, but no respect for employees - Avis employé Software Engineer Rakuten

3,0
31 juill. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Meet a few intelligent engineers and scientists - Respect from Japanese people you meet outside the company - Depending on your department, you can have a budget and leeway - If you're a foreigner and want to work in a Japanese company this is probably the best. But that isn't really saying much. Just move to America or Europe?

Inconvénients

- Employees are treated like children and/or servants. Leave your cabinet unlocked? You have to stand up in front of the whole company (11,000 employees) and bow and say you're sorry. Want to enter from the front entrance? No, you have to enter through the back/service entrance during the day. Want to take the elevator? Disabled on certain floors. Want to buy a drink? No, you have to use a Rakuten credit card. - "Rakuten Police" security guards and long windowless corridors make the place feel like 1984. - No chance of promotion, all promotions are based on a) favor with CEO b) age, just like in most Japanese companies c) being a Japanese - Salary is on the bottom end of any scale. Bare minimum. - Wrecking all foreign subsidiaries it keeps buying (they all leave - Linkshare, FreeCause, Buy.com etc). - Non-Japanese staff are often very rude and have a sense of entitlement since they are treated like "Mr Charisma-man" celebrities in Japan. - Japanese staff often drop homophobic or sexist comments, as these aren't really frowned upon in Japan that much. - "Optional" but not-optional meetings. At 7.30am on a Tuesday. It hurts. - ID badges that have to be worn at all times. If you forget it, you have to go home and get it. - Very short vacation time (10 to 14 days). Have to apologize and grovel to bosses before taking vacations as if you are letting them down. - Despite "Englishnization" 90% of employees cannot speak English. Meetings are meant to be in English, but no one cares. - CEO went to Harvard and loves people who went to Harvard just because of the name. So there are some ridiculous hires for his own vanity - as in managing directors who are new grads just because they went there. - Engineering floors are crammed with desks and hundreds of indian and japanese programmers slaving away for hours. - Embarrassingly bad web design, translations and site functionality when explaining the site to other foreigners. Means that Rakuten is going to have a tough time in the USA/Europe. - Company often invests in malware and spams users with hundreds of mails per week.

Découvrez plus d’avis sur Rakuten

5,0
25 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Inconvénients

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3,0
28 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Inconvénients

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

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