Finding it difficult to retain staff, sadly, I am not surprised - Avis employé Digital RICS

Sadly, there are many things I could write here, but I will focus only on the main things. - At a time when you are going through a seismic digital transformation, you are hemorrhaging the Millennial demographic. This is difficult for you since, whether we like it or not, this demographic possesses many of the skills you really need at this time. - You are unable to retain staff due to a package that isn't as competitive as elsewhere, but, more importantly, because accountability is so poor in many offices. I had a manager for the best part of two years who had no idea what I did professionals, could not measure my performance correctly, and did not inspire me. I know from anecdotal evidence that this occurs in many, many offices globally. - Finally, there's a severe lack of internal promotion and you're very willing to let great existing people go, yet, you are unwilling to address the elephant in the room: that there are many high-graded staff that are being retained that are underperforming, you are keeping interim staff that are poor, and you are employing externals that leave within weeks (this is happening in many offices).