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      QVC

      Fait partie de QVC Group

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      Avis sur QVC

      OK - Avis employé Master Control Operator QVC

      3,0
      24 juill. 2015
      Master control operator
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strong focus on positive workplace environment. Benefits package very satisfactory. Employee discount on products. Cafeteria on site is affordable and good quality. Starbucks coffee on site as well.

      Inconvénients

      Strong focus on money instead of on customer satisfaction. Difficult to advance career and get promoted. Necessary to work weekends, holidays, and nights.

      Découvrez plus d’avis sur QVC

      5,0
      21 juin 2026
      Order service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexibility to work from home.

      Inconvénients

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 juin 2026
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Only pros - wfh and you get a nice discount

      Inconvénients

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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      Recherches associées: Offres d’emploi chez QVC | Salaires chez QVC | Avantages sociaux chez QVC | Entretiens chez QVC
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