Good if healthy - Avis employé Sales Associate Progressive Insurance

2,0
25 sept. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good benefits such as PTO.

Inconvénients

Low pay compared to competitors. Convoluted system for managing the hours you worked. and very complicated if you have any medical issues such as FMLA. The system for internal hiring can also be a mess if you have been there a while and apply for a job outside of your area of work such as sales to HR. will ask for examples in your current position that relate to HR well good luck with that. Also Hype on metrics such as call length in sales if you sell most of your calls, but your call is to long well not good if your fast and sell a lot but don't get enough people to look into renters or home or buy another Product also you're not good. on top of that if you get all of that but are not using the proper word formula, they have for you well you are also not good enough. this is all from a sales perspective so other departments could be better. also, your schedule changes every year you have to bid. the whole company in your respective departments and ists done on a rating system of example 1-1000. and so, if you're not top 20 you just hope you are able to get the schedule you want.

Découvrez plus d’avis sur Progressive Insurance

5,0
28 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- culture is great - pay is excellent

Inconvénients

- onboarding varies per team - lack of communication between project teams

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Inconvénients

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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