Beware and Avoid At All Costs - Avis employé Central Loss Reporting Unit Representative Progressive Insurance

1,0
22 déc. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Excellent pay mediocre benefits. Gainshare is nice

Inconvénients

I worked for this company for 7 months and things only got worse overtime. Many dropped calls as company does not have enough staff to handle. Mostly irate customers because their Progressive adjuster does not return their calls. Favoritism is commonplace for mediocre performers. Even the supervisors don't step up to the place to handle escalations if needed. I got tired of the toxicity and decided to leave as this job started to adversely affect my health. The stress is overwhelming with this job. Back to back calls all day and few seconds between calls. And most of the calls are negative and escalated. I wouldn't recommend this company to my worst enemy.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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