The ends do not justify the means. - Avis employé Employé (anonyme) Progressive Insurance

2,0
23 nov. 2014
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Job security: If your manager likes you, you can literally do no wrong -Benefits: The 80/20 co-insurance and skyrocketing medical costs make it likely you will hit your out of pocket max EVERY year unless you have perfect health, but it's WAY better than what other companies in the area offer at entry level and you can get an HSA to cover planned medical costs tax free -Work space: The office has tons of art and is well laid out. Everyone gets their own desk. There are no ridiculous rules about what you can and can't have at your desk as long as you're getting work done.

Inconvénients

-No central control in management. There are countless tiny teams and each one has an entirely different culture and rules. Management's treatment of low-level employees can be downright abusive or downright favoritist, at the discretion of the individual manager, without limits. The only thing that matters to the corporate brass is "driving results," and everyone with half a brain knows metrics and results are different. Yet apparently they don't. -Constant force-feeding of culture. If I have to watch one more video where some talking head from Cleveland educates me on how wonderful my job is, I'll scream. Bravo, Progressive, for somehow manipulating OE survey to make things look a way they definitely are not. Until stress is managed with appropriate staffing, until work/life balance really exists, until the CEO actually visits his main locations and sees what is going on, your words ring untrue. I've been driven here to comment b/c at my site, even HR cannot be trusted with confidentiality.

Découvrez plus d’avis sur Progressive Insurance

5,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay Benefits Work/Life Flexibility Paid time off

Inconvénients

working holidays working weekends management benefits equipment

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Inconvénients

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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