Great place to start...but it's still Cleveland. - Avis employé Pricing Analyst II Progressive Insurance

3,0
29 juill. 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are numerous development opportunities and training classes available to all associates. There is a lot of diversity in the projects that are offered to you. You will be around a fair amount of very smart people with very different backgrounds -- different both culturally and academically.

Inconvénients

There is not sufficient education reimbursement (if you wish to continue your education outside of training programs) -- $2K/yr doesn't cut it. Paid time off seems a bit low compared to other companies this size. Pay seems very low compared to others companies, however, it is often argued as geographic -- Cleveland headquarters does not necessitate high pay. There seems to be an awful lot of emphasis (promotions, pay, corporate ladder, etc...) on the MBA, rather than innate technical abilities and/or other certifications and degrees.

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5,0
28 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- culture is great - pay is excellent

Inconvénients

- onboarding varies per team - lack of communication between project teams

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Inconvénients

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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