Great Company, great culture - Avis employé Restaurant Operations Consultant OpenTable

5,0
19 juin 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Main thing I like about OpenTable is the culture and the people that work there. With every job there are people who are not your "favorites" but I've found for the most part that's the exception to the rule. Most of the people who work for OpenTable come from the same industry (restaurants and hospitality) so there is that common bond of experience.

Inconvénients

There are times I've found that some departments don't fully realize or utilize the wealth of knowledge. Over the past few months this has gotten better, but it still needs some work.

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5,0
10 juin 2026
Freelance (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company culture and team

Inconvénients

There is not negative aspects.

1,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* It's a great brand * Great partners * Decent product with strong distribution

Inconvénients

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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Réponse de OpenTable
1w
Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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