Change is not always good - Avis employé Customer Success Operations NetApp

2,0
30 nov. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The best part of NetApp is the people. They genuinely want to help customers succeed with NetApp products. They are very collaborative and will go outside their job functions to help where needed.

Inconvénients

The culture at NetApp has changed significantly in the 8 years I was there. Much of this change has been driven by poor management and poor quality control. The hard push to adopt cDOT before it was ready for prime time has driven many large customers away from NetApp or has significantly damaged relationships. Attrition is happening for good reason. NetApp is no longer the company it use to be where they did whatever was needed to ensure the customer had an outstanding experience and a quality product. It is really a shame how badly the culture has deteriorated in the past few years. Work/life balance is driven by the organization you work for. In some groups, there is an expectation that you will be available and work 7 days a week, even if the work is not urgent. If you aren't available and responding to email on the weekend, expect a poor review. NetApp has changed from a company of leaders to a company of managers.

Découvrez plus d’avis sur NetApp

5,0
18 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good work life balance (in my team)

Inconvénients

Leadership is bad, stay away!

3,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Not the worst pay around - Opportunity for advancement if you get the right management - Good financial benefits (ESPP, 401k options, mega backdoor Roth) - The one thing GK is good at is driving up the company stock price. Hope you got yourself some RSUs

Inconvénients

- NetApp hasn't made a new product in 10 years, so you'll be hard pressed to find development work that isn't directly tied to supporting what was built before then. - Very little innovation other than weekend-project-level AI tools - Health and dental benefits are not great - Upper management is completely detached from reality

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