Started great - Avis employé Customer Care Advocate MetLife

1,0
19 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Health insurance is really good.

Inconvénients

Don't pay a living wage. Absences take a year to fall off. No career advancement hardly promote from within. Technical support is severely lacking. Retaliation, harassment and discrimination run rampant in the call center. Employee relations is on the side of your manager and there is no type of advocate for us. Ethic complaints are ignored. There is no support for escalations/ if you need help with a call. The resource line is always closed. If you don't suck up to your immediate supervisor you have a target on your back.

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5,0
11 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good work life balance, competitive salaries

Inconvénients

Busy peak season usually from Sept - March

2,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work and flex time.

Inconvénients

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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