Management half-bakes every idea/strategy before rolling them out. We are never staffed adequately, our roles are never defined properly, and the expectation of hours worked (I average 14 hour days in Q4) are absurd. There are training modules for age-old positions and departments, but any new programs are met with employees who are completely in the dark for most of their first year. Expectations on lower to middle management to properly engage their employees are unfair given top-to-bottom decision making issues.