Booze and bad jobs - Avis employé Customer Service LoopNet

2,0
4 déc. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Happy hour all the time, free food, cool company outings

Inconvénients

Team dysfunction, poor management, crappy jobs, failing company.

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Réponse de LoopNet
11y
Thanks for the feedback, and I’m sorry to hear you didn’t enjoy your time working at LoopNet. Customer service takes a lot of patience, particularly when the client is in a high-pressure industry like commercial real estate. Management and team cohesion varies, and I don’t know your particular circumstance, but we are always looking to develop our employees more, and are now introducing frontline management training to increase the skills and effectiveness of our managers. But rest assured that LoopNet is a flourishing company. Since it was acquired by CoStar Group two years ago, LoopNet has had double-digit year-over-year increases in the average revenue per user for LoopNet premium membership. In the third quarter of this year, LoopNet reached its all-time high for unique monthly visitors. CoStar Group continues to set the industry standard for commercial real estate information services, and LoopNet’s contribution as a marketing tool for clients is a critical part of the company’s success, so to call it a failure would be inaccurate.

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5,0
10 mars 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Training, people, CEO energy and intelligence, salary, benefits, travel

Inconvénients

It is a growing division and feels like a start up company. With that are some learning curves and growing pains.

1,0
26 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice office and decent base pay

Inconvénients

This company will use and abuse you. They also outright lie because they say it's consultative sales, but it's really about hounding current, former and potential new clients nonstop, bothering them even when they tell you not to call them back. This company does not care about their employees, and that starts at the very top corporate office and trickles down to each of their markets. The only way a manager keeps their job is if they treat their employees like trash. Company is more concerned with how many calls you make per day than the quality of the call or meeting. Metrics are important, but at some point you need quality over quantity. It's alone is why I stopped looking into management roles- because I'm a nice human.

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