Outsourced - Avis employé L4 Interpreter LanguageLine Solutions

3,0
9 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You get a lot of experience without the need of a degree or special certification, good training and monitoring.

Inconvénients

I am an outsourced employee from Mexico working for around $6 an hour, When you are working with the phone app you get at least 3–5 minutes between calls but with their computer program you get 0, and now you have to fill questioners. So, no time to reflect, study, or improve in between calls. We have protocols for long calls and when exhaustion is affecting your ability to interpret, which is funny since, if you transfer the call and hang up you will get another one immediately, so no time to reset from that "exhaustion in a long call". All of that for $6/h (currently, for a medical interpreter), it could be alright if the company was Mexico based, but it is a US based company, so it looks that they are trying so spend less in employees.

avatar
Réponse de LanguageLine Solutions
2y
Thank you for taking the time to leave a review. LanguageLine has many partner relationships in the industry, and we appreciate all of them. Your employment relationship is with one of our partners and not directly with LanguageLine. We would encourage you to reach out to them directly and share your feedback.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
10 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I feel that I work for a very organized company.

Inconvénients

Just have to get used to/be ready for same day job assignments.

avatar
Réponse de LanguageLine Solutions
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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