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      LanguageLine Solutions

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      Avis sur LanguageLine Solutions

      Great Training, I am new and liking it so far Pay is not great - Avis employé Language Interpreter LanguageLine Solutions

      3,0
      5 juill. 2023
      Language interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great Training for the interpreting part which is the most challenging part but they not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

      Inconvénients

      They not give any orientation about the company everything is on written policies in the library. All your needs have to be done electronically by support request in the portal except for urgent technical problems. So you are pretty much on your own. The job itself is good, I am a new, only a month old. The $1 adherence bonus they sell at the interview is a bit difficult to clearly get and how to manage the "95% adherence" they say. Everything is electronic, very hard to get help for anything. Other than that I like it so far. Overall I think the pay is very low for the amount of knowledge and responsibility you need to have to do the job.

      avatar
      Réponse de LanguageLine Solutions
      2y
      Thank you for taking the time to write a review. We appreciate hearing about your personal experience. As a “Great Place to Work” we really care about our interpreters and are continuously working on improvements to make taking calls for us even better. We have many other resources including a team of managers available to support and help our interpreters grow and be successful. If you have any further feedback to share, please email us at interpretercommunications@languageline.com.

      Découvrez plus d’avis sur LanguageLine Solutions

      5,0
      27 oct. 2025
      Telephonic interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Inconvénients

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      Réponse de LanguageLine Solutions
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1,0
      24 juin 2026
      Spanish bilingual interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Stay home. That's all. Nothing else.

      Inconvénients

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      Réponse de LanguageLine Solutions
      3d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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