Why not work at McDonald's? - Avis employé Cantonese Interpreter LanguageLine Solutions

2,0
28 janv. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They offer decent benefits: 401K match, PTO, sick time, etc. There is also the satisfaction of knowing what you do improves people's lives.

Inconvénients

I have been an interpreter here for over 3 years and have yet to receive a raise. You have little motivation to perform to the best on your ability because compensation is not performance based, nor are there any incentives. When I asked for a wage increase, I was told that all interpreters are paid the same, and wages match other companies compensation. In the time I've worked here minimum wage has risen from $11 to $15/hour and my wages have stayed the same. It gives interpreters no reason to stay. Why would I get paid the same amount as someone who has no skills and works at Chick-fil-A? It's a joke that interpreters, as important as they want us to feel, get compensated the same as high school fast food workers!

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Réponse de LanguageLine Solutions
4y
Thank you for taking the time to provide your feedback. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note: we regularly review industry compensation. If you would like to discuss further, please email interpretercommunications@languageline.com.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Réponse de LanguageLine Solutions
1w
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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