Read reviews carefully before deciding to work here! - Avis employé Employé (anonyme) LanguageLine Solutions

2,0
22 déc. 2016
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The only good thing about this is that you get to work from home, so if you are a mother or have pets like me, it would be easier to be around them in the comfort of your home

Inconvénients

If someone told you that they will give you PTO after 90 days, that is false. only those who are on fixed salary get that. Also you don't get a say in whether you want to work a holiday day or not. I have to work every minute to try and pay my bills and they will randomly select you when they are over staffed to have a holiday off ( WITH NO PAY!!) so of course your pay check comes bad :(. On top of that recently they sent us all an email saying you are here by to switch to video calls soon, the best part of this is that in the end of the email, it says this is mandatory to keep your job. Guess what? no pay raise is associated with that either. All in all, unless you have a second source of income that is great, you wont be able to make living off of this job!.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Inconvénients

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Réponse de LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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