In a crisis, they let you down. - Avis employé Alarm Technician Interface Systems

1,0
27 mars 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not many. Ok pay, flexible schedule

Inconvénients

Untrained chat support team Rude, egotistical work environment Abusive coworkers

avatar
Réponse de Interface Systems
6y
Thank you for your review. I am sorry to hear of the issues you are having. Being a remote technician will have its challenges but I would like the opportunity to make your work experience more positive. Please contact me so we can discuss your issues. I will then work with management to find solutions. You can find my contact information on InterConnection. Donna Kulage, SVP Human Resources

Découvrez plus d’avis sur Interface Systems

5,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Everyone is amazing, friendly staff and willing to help you! Great company to work for.

Inconvénients

nothing at all, everyone is amazing!

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Réponse de Interface Systems
2w
Thank you for the wonderful feedback! We’re so glad to hear you’ve had such a positive experience with the team and feel supported by those around you. We appreciate you being part of Interface and helping contribute to that great culture.
3,0
8 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

1. The front line workers are fantastic. Most are willing to go above and beyond to get the job done, and pitch in when things go wrong (as they often did). 2. Many jobs can be done remote, which is great for families and employees 3. Health care was very good and low cost for employees

Inconvénients

1. There was an incredible amount of micro-managing 2. Metrics consumed a good part of your day, but rarely added much value 3. Project managers viewed as glorified administrators, and were often the scape goat when things went wrong.

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Réponse de Interface Systems
2w
Thank you for sharing your feedback. We’re glad to hear you had a positive experience with your coworkers, benefits, and remote work flexibility. We’re sorry to hear other parts of your experience did not meet expectations. Your comments around process, communication, metrics, and support for project managers are valuable and will be shared with the appropriate leadership teams for review.
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