Was asked to give an authentic review, to better reflect the full picture, if I felt inspired - Avis employé Employé (anonyme) Intercom

3,0
21 mars 2019
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Well engineered product - General sense of attention to detail across company - Good hiring standards, incredible coworkers - Good reputation in tech

Inconvénients

- Controlling, manipulative, and condescending CEO (Hi Eoghan! Can't wait to read your essay reply to this!) - Only just barely started asking for (non-mandatory) manager training - Lots of values get talked about, promised, never acted on - Require employees to do all heavy lifting on diversity and inclusion initiatives - Coworkers feel forced to leave, or leave because circumstances never improve for them. No trust for ICs (mileage may vary on other teams).

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Réponse de Intercom
7y
While I appreciate the feedback, I'd encourage you or any current employee to come talk to me directly. I don't mind that you have posted your thoughts here, because they sound sincere, but it’s almost impossible to affect change if we can have a dialog. I feel like we are implementing a bunch of new programs that address some of your concerns. It will take some time for them to take root but I am confident that they will have a positive impact.

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5,0
9 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

One of the biggest positives is the opportunity to work on meaningful, high-impact projects. The company provides access to the right tools, resources, and support needed to do great work. As a senior engineer, I feel trusted to think critically about problems, challenge assumptions, and help reframe solutions when needed. Stakeholders and the broader business are receptive to feedback, which creates a strong environment for collaboration and problem-solving. When blockers come up, my manager and the organization move quickly to remove them. Overall, it’s a fast-moving, high-trust environment where strong engineers can make a real impact.

Inconvénients

The pace is very fast, which can be a challenge depending on how someone prefers to work. Priorities, tools, and ways of working can change quickly, and it requires a willingness to adapt, learn, and rewire how you approach problems. For people who prefer slower, more predictable environments, the pace may feel intense at times. However, for those who are comfortable with change and motivated by momentum, it can also be one of the most rewarding aspects of the company.

2,0
8 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Founders are still involved and will help on top accounts. Competitive compensation. Good breakfast and lunch. Access to the resources one needs, with no apparent shortage of money.

Inconvénients

Silent layoffs. Lack of trust in the employees by leadership. Senior management is poor at defining and communicating expectations. The fast pace of hiring, changing titles and roles, frequently adjusting strategies and shifting ICPs leads to regular confusion. Very poor professional development (zero for many). Investor interests have taken a higher priority than the employees. A once team-first culture has weakened, as the company becomes more corporate, with the early company value of 'We go further together' being eliminated and never replaced with anything about working strong as a team, which is another sign of the diminishing culture.

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