No Work Life Balance - Avis employé Customer Support Intapp

1,0
2 juill. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I get paid on time

Inconvénients

Make me work very very hard in customer services Managers very rude and abrupt. I have been here for 2 years and still treated with little respect. High staff turn over. Lots of customers complain to me about various operation functions.

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Réponse de Intapp
7y
I am disappointed to hear that your experience at Intapp has not been a good one. We focus on ensuring work life balance for all Intappers and have a culture that is rooted in treating each other with respect. I would welcome an opportunity to further understand your experience so that we can better address your concerns. Please reach out to me at my Intapp email address. Thank you, Michele Murgel.

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5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong focus on culture and balanced workload. Great growth potential.

Inconvénients

Can sometimes take longer than ideal for Cteam and senior leadership decisions.

1,0
5 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, some tolerable employees, lunch perk (when people aren’t taking your lunches), commuter friendly location

Inconvénients

* The office floods more often than it should, and when it happens you’re expected to figure it out by working from home or out of backup spaces that aren’t great * There are basic respect issues that never get addressed, like people taking each other’s lunches, which says a lot about the culture * The company talks a lot about diversity, but the office itself doesn’t really reflect that * A lot of middle managers seem overwhelmed or unprepared to actually lead, so direction is often unclear * There’s a weird pressure at times to take on things that aren’t really your responsibility * When something goes wrong, it’s common for blame to get passed around instead of actually solving the problem * Parts of the culture feel more like a clique than a professional workplace * Drinking in the office is treated as normal and even encouraged, which can feel uncomfortable depending on the situation. At times, the environment became unprofessional during social events, and concerns around behavior did not seem to be taken seriously by HR. * There are frequent breakdowns in execution, and things fall through the cracks more than they should * The NYC office itself has a lot of ongoing issues and doesn’t feel well thought out for day to day work * Some leadership decisions are made by people who don’t seem to have the experience or support needed for the role * Overall, the environment can feel disorganized and, at times, more chaotic than collaborative

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