Bilingual Customer Service Rep - Avis employé Customer Service Representative Insubuy

1,0
4 févr. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay, Hour-long lunch (plenty of time to run errands, if needed), Bi-weekly pay cycle

Inconvénients

Where do I even start? Lets start off with a fore-warning: if you're ever fired or quit, and you try to write a negative review anywhere, Narendra will whine a throw a fit to who ever run the website and have them either delete or flag your review. I've tried to write quite a few honest reviews to no avail because he'll have them removed or he'll write a positive review himself to discredit yours (ie. that "executive" writing a review? that position doesn't exist but it's been written by Narendra to counter my first review.) So now that I got that out of the way, lets talk about the backwards company that is by some act of God, still around. For starters, their training program is nothing more than a joke. Their employment contract states that if you leave within the first year, you'll owe them $1,000 for training expenses. Yes read that right, $1,000 because you sat in your cubicle reading a packet and a poor put together website for 8 hours a day, for a few weeks. ill finish this later.

avatar
Réponse de Insubuy
10y
Please note that the training at our company is a fully paid training, including when person is reading the web site to understand the products. No one comes to our office with any prior experience of selling travel medical insurance. The company spends a lot of time and money including putting the job advertisements, short listing candidates, interviewing them, hiring them, training them thoroughly until they are ready to do productive work. You may not realize but the company spends well over $10,000 in preparing one employee who is ready to be productive. If that employee has absolutely no interest in doing the job or reporting to work on time, is lazy or tardy all the time, the company has no reason than to terminate them at some point, after giving them numerous warnings at different times. Most people that are terminated from work are the ones who fail to report to work on time due to various reasons only they know. Therefore, putting $1,000 clause to deter such people from joining the company is not unreasonable. Moreover, every candidate knows about this clause at the time of interview and they willingly sign. Therefore, there is no reason to complain later. We sincerely hope that people be more sincere about work and we don't have to attempt to collect that from anyone. You have purposefully not mentioned another type of offer where people don’t have to pay back $1,000 but get a reduced pay during the training and you get that pay difference later anyway. You have not mentioned that if the person reports to job on time for one year, there is $1,000 attendance bonus. Yes, $1,000 bonus just to show up to work every day.

Découvrez plus d’avis sur Insubuy

5,0
1 juill. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can learn a lot from here.

Inconvénients

The workload is not that intensive.

3,0
11 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay was decent at the time

Inconvénients

Ownership is rude and belittling to staff in front of the whole office

Voir les avis par: Utile|Évaluation|Date|Tout