ONLY IF YOU ARE DESPREATE - Avis employé Customer Service Representative Inktel

1,0
27 nov. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

*A paycheck, *lax environment with low standards

Inconvénients

*Low pay * On SEVERAL occasion I had to stand up to management and demanded that I get paid the FULL amount of hours work. Be especially careful during the holidays. * Managment (particularly on the Pep Boys Account) critiquing strategy is borderline harassment. Beware if management having a bad day which happens very often. It is not okay for the individual in charge to talk to her staff the way she does especially those that are supposed to be Team Leads. Not only does it undermine them, but it sets a precedent of how the "team" treats one another. If you let her she will be having you vacuuming the floors of the office AFTER closing WITH NO PAY

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5,0
23 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great advancement opportunity Weekly pay for 1099

Inconvénients

Accountability for under performing employees is not there.

1,0
5 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The training schedule and anticipated work hours were very convenient and aligned well with my availability. The onboarding process initially seemed organized, and I appreciated the opportunity to start quickly.

Inconvénients

There was a lack of clarity from the beginning. During the interview, I was assessed on chat support, but training was strictly voice-based. This shift in expectations was confusing. Communication and expectations were not clearly aligned between the hiring process and training. There appeared to be little flexibility or understanding when unforeseen circumstances occurred. On Easter Sunday, while in training, I lost power at 1:48 PM due to circumstances outside of my control. Within a short time frame—by 3:07 PM—and despite a 30-minute lunch break during that period, I received a call informing me that I was being let go from the contract. There was no opportunity given to explain, recover, or rejoin training once power was restored. The decision felt rushed and lacked empathy or consideration for real-life situations that can arise in a work-from-home environment.

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