Avantages
-No dress code -Personal style encouraged with fashion as well as customer service -Pop culture influenced -Great customers -Even better co-workers -Excellent upper management, never have had a "bad" DM with this company -Seems to evolve with the times, fashion-wise and collectible-wise, the buyers have drastically improved as of late -Easy to build a good rapport with your regular customers -Treats employees well -Good benefits, insurance-wise -Fun, upbeat work environment
Inconvénients
-Disconnect with HQ -Never enough payroll for workload -Wish there was a rule that many high end retailers have, where you're not allowed to be in the store alone because the tasks expected of management would be completed in much more realistic time-frames -POGs or floor moves from halloween through holiday end up taking several hours. I can't tell you how many folks I know who've worked over 14+ hr shifts regularly over those few months. The moves would have been better as smaller "refreshers" instead of bogging down the staff with 20 things in an 8hr timeframe, which is just impossible -Pay is inferior to competitors if you're internally promoted, which is irritating because on one hand, if you stay you prove that you're a loyal employee, but many others leave and then return within a few years only to make more. It's insulting to the employees that stick around and rise up to grow with the company -Credit card focus is relatively new, seems like the expectations are unrealistic in regards to pay again, considering many high end retailers require you to sell their cards, it just seems inauthentic to the company's roots -Many tasks to juggle if you're a store manager, you end up being a sort of renaissance man/woman, whereas in many other retail companies there are specific job titles for stock, shipment processing, visual merchandising. This company is a "do-it-all" sort of deal, which is great for your personal experience. Adds a lot of facets to your resume.