Horrible, unfulfilling, monotonous, time-wasting, mess. - Avis employé Brand Ambassador HelloFresh

1,0
20 déc. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Camaraderie of coworkers as we suffered together

Inconvénients

Just about every single part of this job

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Réponse de HelloFresh
7y
Thank you for taking the time to share this detailed feedback with us. The experience of our employees is very important to us at HelloFresh, and we are sorry to see that there was room for improvement during your tenure on the sales team. We are constantly working to incorporate useful and interesting ways to train our sales team members including weekly webinars, the use of our online learning management systems, and training designed specifically to develop our Sales Managers into the best managers that they can be. While we try to release schedules with as much notice as possible, due to the nature of scheduling events, there can be last minute changes to add more hours to each employee’s schedule. Our sales managers to strive to share the available shifts evenly throughout the sales teams, depending on one’s availability and preferences. In the last 12 months we made changes to our overtime policy, however this was communicated to all existing team members and they were provided with new contracts reflecting this. If you believe there has been an error in your pay we recommend you reach out to the Sales Manager at your former location to confirm if a pay adjustment is required. Than you again for sharing this review, we take feedback like this very seriously and have shared this with the HR team who work directly with the HelloFresh sales team.

Découvrez plus d’avis sur HelloFresh

5,0
12 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good job great benefits can be

Inconvénients

Fast paced environment can be

avatar
Réponse de HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Inconvénients

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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Réponse de HelloFresh
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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