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      H&R Block

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      Avis sur H&R Block

      Completely depends on where you work - Avis employé Employé (anonyme) H&R Block

      4,0
      22 juin 2011
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Training lead by instructors, not just from a book or online. Plenty of review and practice material. If you really want to learn about taxes you can. My office had really experienced people who were happy to help with difficult questions. If you know what you are doing and can explain it customers will love you.

      Inconvénients

      Possible for people to make it through the training without actually learning much. They will mess up and leave you holding the bag. Some places/people only care about commissions which makes for a terrible environment with people trying to 'steal' other customers. Terrible metrics that are mainly out of your control.

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      5,0
      28 mars 2026
      Associate team leader
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great coworkers and enjoy helping clients

      Inconvénients

      Long hours, especially at the end of tax season

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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