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      H&R Block

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      Avis sur H&R Block

      Good temporary job - Avis employé CSP - Client Service Professional H&R Block

      3,0
      27 mars 2024
      Csp - client service professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      It's fun and easy if you have good coworkers.

      Inconvénients

      Systems are a mess. They have 8 months of the year to perfect them and they just......don't. Corporate has no idea what it's like to actually work in the office. They are under the impression that cold-calling people is still a good idea. They also think that customers want instant gratification when that is usually not the case. People are willing to be patient for thorough and quality service rather than fast service that is not as good as it should be.

      Découvrez plus d’avis sur H&R Block

      5,0
      8 mai 2026
      Tax associate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great coworkers in the office

      Inconvénients

      Low volume of tax returns

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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