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      H&R Block

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      Avis sur H&R Block

      They lied to me about my starting wage, then continued lying to me - Avis employé IT Field Service Technician H&R Block

      1,0
      30 mai 2022
      It field service technician
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - Work from home most days - Choose what times to service office - Great for kids that know absolutely nothing, my lead said all he needed to hire was a body and a car

      Inconvénients

      - They will hire anyone for IT, there are many bodies, but few minds - They expect you to train people with lesser knowledge, as in "team spirit" - Lies, lies, lies... lied about rate of pay, lied about travel range with my own car, lied about "networking" offices when it was really crawling on concrete floors and tearing down offices to put in a storage container - They will tell you that you won't handle tax calls/tax software, but that is going to be 80% of your calls. Go ahead and call them on it, they don't care.

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      5,0
      28 mars 2026
      Associate team leader
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great coworkers and enjoy helping clients

      Inconvénients

      Long hours, especially at the end of tax season

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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