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      H&R Block

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      Avis sur H&R Block

      What to expect - Avis employé Customer Service Representative H&R Block

      3,0
      3 mars 2014
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible scheduling, work site location requests are considered sincerely to promote worker satisfaction. Since this is a seasonal position, workers qualify for unemployment benefits.

      Inconvénients

      This is not a job to completely depend on for a living wage. The normal pay for customer service reps is $9 per hour, which is also a seasonal, part time position. Which you will have to compete for even those few hours with other customer service reps.

      Découvrez plus d’avis sur H&R Block

      5,0
      28 juin 2026
      Client service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Loved my team, great skill to have and career adavancement.

      Inconvénients

      Hectic routine, difficult client can cause a lot of issues.

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Recherches associées: Offres d’emploi chez H&R Block | Salaires chez H&R Block | Avantages sociaux chez H&R Block | Entretiens chez H&R Block
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