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      H&R Block

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      Avis sur H&R Block

      I learned a lot, and loved helping people. - Avis employé Employé (anonyme) H&R Block

      4,0
      18 nov. 2013
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Helping clients save money was wonderful, as was the research needed to solve tax puzzles. Older tax pros are willing and eager to mentor newbies. I learned not just taxes, but also general office and customer service skills.

      Inconvénients

      Dealing with HRB Corporate was light years away from dealing with my District. Corporate leaves very little flexibility for us to serve our clients as we need - requiring unnecessary phone calls, scheduling followups without letting us know, raising prices for unknown reasons.

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      5,0
      22 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work during tax season

      Inconvénients

      Not available year round for most employees

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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