Avantages
This Company is one of the best. It is a true family feel. Everyone works really well together. Turnover has been decreased dramatically and we have a good core group of people. We do have some openings and management is working hard at trying to get other departments into the building for additional career progression. That being said, the career progression in the customer service role is there is you are motivated and want it. Those that complain on here are those that don't want to work hard and put forth any effort. The leadership team here is amazing and very supportive and approachable. I love all of the extra activities they plan and small things they do to let us know they appreciate us. Pay may seem low to start but once you have put forth effort and proven your abilities you are paid very competitively and well. All of the TL's have started as reps and moved up, the training is very thorough and there is always new training that you can participate in if you want to. They have changed the career progression so it is available more quickly. I love coming to work everyday!
Inconvénients
As a new center it does take time to get other departments to come down from corporate. Once that happens it will be really amazing to see the opportunity here! There was turnover in the beginning but honestly it seemed like people that wouldn't really work out anyways because they didn't want to put forth the effort and were happier jumping from job to job. If you want a career, this is definitely a place to be - again, you have to work hard and prove yourself though. Guardian is very fair to those that want to grow.