. - Avis employé Customer Care Representative (CCR) GroupSource

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1,0
18 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Benefits - Casual dress codes

Inconvénients

- I left my previous job to work here, only to get fired for poor training and favoritism. I'd advise looking elsewhere. - Extreme high turnover. Employees are getting fired for unfair reasons, and extremely high expectations with scorecards. - Job description says it's hybrid, but worked in a scheduled rotation where it's required to be in the office almost every day. - Favoritism. Got frustrated having specific adjudicators report me to the audit teams and supervisors over complex claims they can fix themselves, but never report other employees who "look" like them. - Only get a 30-minute unpaid lunch break - Don't have my own desk, first come first serve to sit at a desk - Working there is like a sweat factory. Had to skip 30-minute breaks to meet extremely high claims expectations or deal with stacks of mailed-in paper claims that need to be sorted out by the end of the day each day

3,0
29 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

They create customized benefits programs

Inconvénients

They say they care about cost-containment

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