This job is misleading - Avis employé Customer Service Manager (CSM) Goodwill

2,0
21 nov. 2020
Recommande
Approbation du PDG
Perspective commerciale

Avantages

If you have good cashiers, D.A.'s, and good assistant/store managers your experience will be tolerable.

Inconvénients

Underpaying job for the responsibilities you have. By title its customer service manager but what you actually do has little to do with that. You're in charge of tidying up the store, counting money several times throughout the day, making sure a certain amount of money is in the safe, doing cash drops, writing the amount of money that you put in the safe on a paper, and more. I get paid 13.25 and on paper I'm supposedly working 40 hours but be prepared to work far more. For me at least I'm a closing manager and I'm responsible for too much with measly pay.

Découvrez plus d’avis sur Goodwill

5,0
4 mars 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Tuition reimbursement Fairly flexible schedule

Inconvénients

Inequity Low pay Lots of miscommunication

4,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Inconvénients

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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