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      GoTo

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      Avis sur GoTo

      CSM Manager Review - Avis employé Customer Success Manager GoTo

      4,0
      10 juin 2021
      Customer success manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Very hands-on managers Gainsight Software Great benefits Great people and customers

      Inconvénients

      Low salary Not very many opportunities to move into an Enterprise CSM position The company has gone through many acquisitions which causes a lot of pains for customers.

      Découvrez plus d’avis sur GoTo

      5,0
      19 févr. 2026
      Copywriter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good team, flexible remote policies

      Inconvénients

      Lots of layoffs, too much turnover

      avatar
      Réponse de GoTo
      4mo
      We’re glad our remote-first, people-focused culture has been meaningful for you. While we know organizational changes can be tough, we’re committed to supporting our people and helping everyone do their best work. Please feel free to share any further thoughts with your manager or HR Business Partner—feedback like yours helps us continue to grow and succeed together. Thanks for all you’ve brought, and continue to bring, to the GoTo team!
      1,0
      15 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Remote and unfortunately that is it

      Inconvénients

      Sales org is in disarray, constant changes to quota, replaced all of inbound with reps in Guatemala, very low and inconsistent lead flow. Maybe 25% of reps will hit quota month over month

      2
      avatar
      Réponse de GoTo
      4d
      Hello - We're always looking for ways to improve the employee experience, and voices like yours help shape that. We'd encourage you to connect through internal channels so we can better understand your experience. Thank you for your feedback and for your 3 years with GoTo.
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      Recherches associées: Offres d’emploi chez GoTo | Salaires chez GoTo | Avantages sociaux chez GoTo | Entretiens chez GoTo
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