Review - Avis employé Fraud Advisor Firstsource Solutions

Thank you for your honest feedback! We're glad to hear that you appreciate the friendly staff and the availability of hybrid work. We sincerely apologize if your training experience felt rushed. While we do have a structured training process in place, we acknowledge the need for continuous improvements and will take your suggestion into consideration to make training more flexible and effective.We understand that back-to-back calls can be challenging, and schedules are structured to meet business requirements. We continuously look for ways to improve workload management and enhance employee support. We also recognize concerns about staff turnover and are actively working on strategies to improve retention through engagement, career growth opportunities, and a more supportive work environment.