Not a great experience working at the Birmingham site - Avis employé Call Centre Team Leader Firstsource Solutions

1,0
9 janv. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some people were lovely who I worked with.

Inconvénients

Poor organisation. Recruitment was very poor as they give anyone a job! Expectations too high. Paid for things out my own money to help. Training was shocking. Too many other management coming to the site and thinking they knew everything.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Inconvénients

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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