Possibly the worst call centre I've worked for - Avis employé Customer Experience Representative Firstsource Solutions

1,0
23 août 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Free Sky, discounted broadband but customers can get it cheaper by threatening to leave.

Inconvénients

Senior management are deceitful and canniving Promotions are based on whether or not you're close friends with senior management, not on whether or not you're qualified Don't abide by employment law, will make you work 8 days out of 10 (11 hour shifts) Pressure you to make sales even though you don't get paid for them If you make a mistake, management can (have done to me) used you as an example to the entire floor without asking permission from yourself Flawed incentive structure, people getting paid more even though they do less

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

2,0
17 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Helping patients is the best part of the job

Inconvénients

Very little management support to onsite employees

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