Patient Service Representative - Avis employé Employé (anonyme) Firstsource Solutions

3,0
9 janv. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hours/vacation time off and if work p/t , sick kids, etc. Co-workers are friendly. Nice work environment (offsite) but not consistent, client keeps moving you.

Inconvénients

Many duties, high demand job/knowledge on healthcare programs/policies with little or no increase in pay. No bonuses. Supervisors micro manage, add lots of extra reports which only takes time away from seeing patients. Some employees do not do their jobs and leave it for others. Communication is terrible between management and employees. Hardly any training, you are just thrown into it and expected to know how to do it all, otherwise you will get an email or constant micro managed (but rarely in person training). High turnover rate, makes people do double duty. No growth opportunity.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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