This department is going downhill and so far I see no signs of improvement. - Avis employé Fraud Analyst Expedia Group

1,0
26 nov. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

$600 wellness benefit Company provides ORCA card (unfortunately the shifts here do not always follow bus schedules and there is no option to pay for parking and receive an ORCA card) Drinking at work (wait.. should this really be a pro?) Free softdrinks, milk, V8, water. Keurigs in some locations and starbucks machine in others. Several vending machines available for your unhealthy dieting pleasure. 3 weeks vacation to start

Inconvénients

Irregular work hours that will never be regular Seniority seems to have nothing to do with more desirable shifts (consistently seen newer employees start out at a better shift) "Leadership" team is checked-out, they don't care about the employees, regularly no show for one on ones or reschedule only to not show up for that one either. Changes are made with little employee feedback. Morale is horrible and the only communication that you see from the current manager is when he has another new policy to implement to further make this department mirror a call center. Coming to work and doing your job is not rewarded, to be rewarded you must send out constant over-communication and suck up to the manager as much as possible. You should also plan a lot of useless meetings that do not accomplish anything. Job is coded as salaried, leadership wont bat at eye if you decide to stay late, but if you need to leave early, come in late, or go to an appt during the day, you may find that they want you to make it up somehow. Salary is low, they compare their pay to Amazon which is similar but the Amazon employees receive OT and have more traditional hours. Tools are constantly becoming obsolete, department won't spend the money to get new tools to enable us to be more accurate in our jobs. Constant bugs with our main system and our leadership has mostly been ineffective at working with other teams to fix these bugs or other outages.

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5,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

work life balance lots of pto

Inconvénients

limited room for growth in the company

3,0
5 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Incredible benefits! Quality, affordable medical insurance, 401k, wellness reimbursement, travel reimbursement, plenty of PTO, etc. They have fresh food cooked daily for breakfast and lunch, available for purchase. They also have free food, such as yogurt cups, cheese sticks, and shelf-stable fruits available to all employees. The benefits keep many of us here. I will say, have had two supervisors so far, and they’ve each been great. Very understanding, yet motivating. I haven’t yet met a supervisor who didn’t value their supervisees.

Inconvénients

The main digital platforms we use do not function efficiently, which makes a noticeable impact on our work. On a perfect day, you’ll still spend 8-12 minutes per hour waiting on load screens, but we have experienced days in which the sites were down for about 6 hours within an 8 hour day. I feel that our quarterly goals are not constructed with this in mind. Another major con is—like many places now—job security is an issue. AI is taking over the job of many employees, and while we’re told to embrace it, it’s difficult to do so when you could walk in any day and be told to pack your things.

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