28 janv. 2020
Réponse de Edaptive Computing
6yThank you for taking the time to leave thorough feedback on your experience as ECI’s part time employee for a year. We’re pleased that you found your internship as an opportunity to learn new skills, and found ECI’s in-house training and mentorship enjoyable. In addition, we’re glad you enjoyed working with the CTO as he enjoys working with all ECI employees!
We would like to address some of your concerns. To start, it was never ECI’s intention for you to feel pressured to leave positive reviews. ECI tries to convey a message in line with what Glassdoor recommends, soliciting reviews from employees and trying to foster a culture of open communication. Our messages at company-wide meetings and individually with employees are not meant to pressure, but to genuinely ask for employees to share their experiences. ECI appreciates employee feedback, and our management team specifically asks if anyone had concerns to speak to their supervisor, so we can attempt to remediate. Our goal was never to flood Glassdoor with only positive reviews, but to encourage employees with concerns to share them. Seeing as this is what Glassdoor recommends, we don’t consider this to be unethical behavior as you stated.
Regarding joining “Team ECI,” our hope and intent is always to hire our existing intern’s as full-time employees. Thank you for acknowledging that ECI continuously gives opportunities to its employees (full time and interns) to learn new skills and invests in their on the job training. ECI’s intent was the same for you to join us in a full-time capacity. Though it may not have come across as clearly as intended, what we encourage all employees to do (and anyone seeking employment) is to look at total compensation package, including benefits, rather than just at salary. Our benefits are an area we feel sets us apart from other employers. The intention certainly wasn’t to beat down your expectation, but to try to do an apples-to-apples comparison when it comes to total compensation. Regarding salary, we do have descriptions of job functions that align with certain labor categories. Supervisors work with all full-time employees to align them to the appropriate category and work towards achieving the next level via promotions. It is ECI’s goal that everyone continues to improve and reach the highest levels they’re able to achieve.
We’re also learning that we could do a better job effectively communicating how we approach agile and CMMI maturity. The processes are never designed to be cumbersome and are always open to additional feedback. They are meant to give us visibility into all phases of the project lifecycle. We continue to strive improving how we communicate the “why” and ensuring everyone feels empowered to provide constructive feedback. We appreciate your thoughts on this and have started an initiative to better communicate the reasons behind having such traceability in place. It’s a continually evolving process so feedback like this helps us hone in on the best solutions.
Because of employee feedback ECI is constantly improving working conditions in every way we can. As you know, because you were here, we did expand into a new building last summer and that eased the crowding significantly. As is often the case with fast-growing companies, space can get cramped while we wait for the new spaces to accommodate us. With the new building came all new furniture including convertible sit/stand desks. They were so popular in the new building that recently these desks were installed for all employees across the company. Thank you for adding your feedback regarding our space, we don’t want anyone to feel like the space is set up that way for management reasons. We are simply trying to organize the desks in such a way that allows ECI to continue growing at the fast rate it has been.
Lastly, we’re a little confused and concerned that our leave policy wasn’t clear to you while you were here. Just to clarify, all standard leave requests are handled solely by the supervisor and not sent to others for approval. We’re not sure what happened and why that wasn’t the case for you, but we do empower our supervisors to make those decisions without further approval.
All in all Team ECI appreciates your contributions as an intern, you have a very bright future ahead and we wish you all the best!