The River Lee Hotel - Organized but macromanaged - Avis employé Server Doyle Collection

4,0
7 juin 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Macromanaged - the managers aren't constantly over you. This may suit some better than others. For me it is a plus. HR has created many different ways to recognize staff members for their work. The team is friendly and the staff within different departments are also very friendly. There is a sense of togetherness and a team. Management is nice.

Inconvénients

Because the management is in the office rather than on the floor, the standard of service is a bit low for a 4 star hotel. I felt there were some staff who were slacking a bit. But somehow there was no staff tension. And therefore this goes unnoticed.

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Réponse de Doyle Collection
5y
Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am delighted to read that you enjoyed the varied ways of recognition we provide, along with the culture of togetherness which is very important for any workplace. The management has received your message with appreciation. The Doyle Collection

Découvrez plus d’avis sur Doyle Collection

5,0
5 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I really enjoy all the activities and festivities the do for employees from theme celebrations, ice cream trucks and children’s party for the employees children. Besides that the hotel has had many accolades and good atmosphere and it’s feels like everyone is like minded. Good benefits, close to metro and other perks are very nice.

Inconvénients

Management can sometimes not be at the same channel and there are some miscommunication issues, some benefits could be better like hybrid schedules and complementary hotel stays. Lockers can be improved.

1
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Réponse de Doyle Collection
8mo
Thank you for your comments, we appreciate your thoughts and feedback
2,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Some very nice old school full service perks - breakfast and lunch and dry cleaning, etc.

Inconvénients

The turnover rate is extremely high, even for the hospitality industry. The main reason seems to be that the working environment is not pleasant or supportive. Management seems very brittle and not happy. It is never a happy or pleasant place to be. The physical location of the office was in a basement, no light, cold and damp.

1
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Réponse de Doyle Collection
1mo
Thank you for your valuable feedback, we listen and take all feedback seriously. I would love to hear more details about your experience. Please email me on sharron_marsh@doylecollection.com to arrange a time.
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