Very stressful, expected to get an unrealistic amount of work done. Weekly group meetings with your team to go over whether each team member met the goals, if not they were called out in front of everyone. Team leads would walk around the floor yelling at workers to get on calls. Most of the time you aren't allowed to leave your desk to go to the washroom or fill up your water bottle. Procedures changed every few months, would also throw you around to different departments with little training if they were short staffed. Very little support from your managers who were also incredibly stressed out, very high turn over rate for managers.