Terrible Growing Pains - Avis employé Technical Solutions Engineer Datadog

2,0
1 sept. 2022
Recommande
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Perspective commerciale

Avantages

The healthcare benefits are good.

Inconvénients

Things are growing so quickly that you cannot trust anything to be the same as the day before. What a team lead or a manager says one day will not be true the next. As a result you *must* get everything in writing or else people will just brush it off as untrue or something that you misinterpreted. Because everything is done via Slack and the history only goes back 30 days things conveniently get lost. You have to look out for and advocate for yourself or you’re SOL. All the people that interviewed me when I took this job have left since growth picked up. Multiple coworkers have advised me to take screenshots of my Slack conversations over the past couple of months. It’s the only way to keep management accountable. They are unconcerned with lower level employees and are just peacocking for senior management. When I joined the company I was chatting with people regardless of their title. Now I am constantly watching my back and won’t say anything to anyone that may be reviewing me. I’m really sick of being told this is a result of growing pains. The Technical Solutions team has been reinventing the wheel every couple of months and then rewarding people working overtime with socks or a jacket. During the Q3 review the VP said we had our highest customer ratings ever! Well, that’s because we just started measuring that metric. If you care about professional development or career growth this is not a good spot. The rapid growth has done nothing to help onboarding or creating a cohesive culture. It is now a zero-sum environment with a bloated hierarchy. People share the best way to “snipe tickets” in order to pump their numbers. It has nothing to do with actually helping customers. I feel bad for whoever at HR has to read these Glassdoor reviews but all the responses to the bad reviews blame it on rapid growth. How much longer can you all say it with a straight face?

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Réponse de Datadog
3y
We appreciate you taking the time to share your candid feedback with us, and we are sorry to hear that you are not having a positive experience at Datadog. The Technical Solutions team is imperative to our company growth and we take all feedback seriously. Something that is important for us at Datadog is that employees know they always have someone to go to, and have forums to voice their concerns and feedback. Our team of People Business Partners are always available for confidential conversations on ways to better foster that open and collaborative culture. We encourage you to take these concerns regarding management to your People Business Partner so that we can come together to find solutions to the challenges. We also have bi-annual employee engagement surveys that are anonymous to provide candid feedback. Those are reviewed and analyzed to then action plan with leadership. Additionally, our Talent Development team runs regular manager trainings across the company to better arm our leaders with the right tools to successfully grow their teams and team members. We will continue to have all people leaders participate in these sessions, as we've seen the impact that these trainings have had on teaching great leadership practices moving forward. We also strive to set every employee up for success from day one and build out a robust onboarding plan with the hiring team so that employees continue to experience that support well into their careers at Datadog but, as mentioned, we value feedback and always want to know where there is room to improve. While hyper growth companies do undergo challenges, we are better together and only know what we know because of feedback that is given. Thank you for this insight.

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