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      Custom Ink

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      Avis sur Custom Ink

      Great Benefits/Terrible Management - Avis employé Employé (anonyme) Custom Ink

      4,0
      25 juin 2018
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great benefits and paid-time off. Catered snacks on Tuesday and lunches every Thursday. A lot of opportunity to earn performance-based bonuses and move around to different departments.

      Inconvénients

      It's a fun place to work at first, but after the first couple of years, the cons of working here start to surface. Managers seem to be selected based on their popularity instead of their competence. In sales, there are probably two managers that are actually respected and good at their jobs. Sales dept feels like high school and there isn't consistent quality across the board when it comes to other representatives. Also, they're constantly changing guidelines and our bonus/pay structure.

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      5,0
      24 mai 2026
      Assistant project manager
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Friendly staff and flexible hours made for pleasant work environment

      Inconvénients

      The commute was too great

      1,0
      26 mai 2026
      Store representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good benefits and diversity initiative at the time.

      Inconvénients

      The company lied about what the job was. A "community building local representative" for their brick and mortar stores ended up just being a cold calling job and taking incoming calls for other stores. No room to move up. The management was the worst I ever worked for. Weird rules where they signed the lease, including someone having to stay in the store in inclement dangerous weather. Most of the "old school" employees I came into contact with drank the Kool Aid in a weird way that left no room for criticism. I left in 2022 and have been watching the rating here fall for all the years since. Could have been a great company but I wouldn't ever give them my energy now, as an employee or customer.

      2
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      Réponse de Custom Ink
      2w
      Thank you for reflecting on your time with us and sharing your honest feedback. We are pleased to know that our benefits and commitment to diversity initiatives were positive elements of your experience. We are truly sorry to hear about your frustration regarding the daily responsibilities of your role, our historical store safety guidelines, and the management culture you experienced. Providing transparent expectations and ensuring a safe, respectful environment for our team members are core priorities, and we regret that your experience did not reflect this. Although you transitioned away from the company in 2022, your insights are valuable as we look back at our operational history and work to strengthen our organization moving forward. Thank you for your past contributions to the team, and we wish you continued success in your professional journey.
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