Management fosters a toxic environment focused on stats - Avis employé Customer Service Concentrix

1,0
21 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Salary every 2 weeks and not much else

Inconvénients

The management is terrible - training was good - but the team leaders think they can talk to you how they want they sit behind 3 screens and act like they know everything. When a employee on your team comes to u and comforts in you you have no right to tell them that they are in the wrong and no right to make them feel smaller than you just because you don’t like them! I don’t recommend this job at all if ur thinking of it keep applying for different ones - they ruin ur mood and day mentally and physically- all they care about is their stats to hit their bonuses especially if it benefits them- really really don’t recommend in Newcastle

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5,0
5 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Inconvénients

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3,0
28 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people and team leads are nice for where I work.

Inconvénients

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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