Bad for mental health - Avis employé Customer Service Representative eBay

1,0
15 mars 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Company pays very well Training provided

Inconvénients

Job was in Republic of Ireland option not there. If your happy for people to scream and abuse you on the phone all day long for errors they made as they chose to buy or sell here then this is the job for you. So bad for your mental health you have to deal with the abuse and can't disconnect until 3 warnings are given which is impossible when you can't get a word in. The surveys that customers can leave you to view are so awful and deflating. Not acceptable for any company to let members of the public speak to their agents the way they do its disgusting I used to come off calls crying and shaking its not worth the money. Members of the public should be penalised by eBay for talking to people like that my confidence is gone thanks to this job. Don't work for them unless your made of stone.

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5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible and intuitive to use

Inconvénients

Buyers always get prioritized with no full comp to sellers

3,0
20 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

Inconvénients

1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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