The company has gone too far with all of this - Avis employé Assistant Sales Manager Talbots

2,0
1 mars 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Classic clothing store that has a passionate and loyal customer. They want their customer to leave there with a positive experience so much that you can literally say "Yes" to anything the customer wants. This is a wonderful concept but in practice it's not practical.

Inconvénients

I have been a manager for more than 3 years. I was hired as FT but in 2015, they changed their definition of FT to 30 hours a week. What professional can live off of that? They want you to know your customers names and have all associates introduce their customers to the MOD. So we need to keep up with 10 or more names at a time and 75 or so in a day? But not only that, you have to know whether all of these customers have a credit card.(you need to convince them that they are missing out if not) not only that, you have to ask a lot of personal questions about them(not about their clothing style but about friends, family,life) and secretly write this info down on a card. I f this was not enough, they want you to "hug" the customer. (This means give her a personal gift but whatever you suggest is rejected as not personal enough. They say dig deeper and get back to me). We still have to sell the clothing and do all of the other tasks associated with a store and they have decreased our payroll hours as a store too. But wait, now you have to solicit donations not out of the goodness of your heart but to make your DM look good to the other DM's. Talbot's, please re-evaluate your priorities. You are abusing your employees and mangers by constantly pitting them against each other and the district by measuring everything even if it shouldn't be measured.

Découvrez plus d’avis sur Talbots

5,0
12 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Team was so supportive and kind - Taught me lots of valuable industry experience

Inconvénients

I have no cons to mention

1,0
8 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. This company is garbage compared to how it used to be.

Inconvénients

Slave wages, not enough hours for anyone except management because the private equity company that owns us has cut our staff to a skeleton crew even on busy days. Management and associate alike are stretched super thin to the point of exhaustion. Even as a sales associate, there was a time I supported myself on a Talbots salary. Now I have to choose between paying my car insurance or getting an oil change. I used to get 30+ hours a week even as a sales associate. Now I'm lucky if I get 20. Health benefits are a rip-off. The company in my observation has had a time finding and maintaining good workers. If you value your livelihood, run fast and run far.

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