Tax support - Avis employé Tax Associate Intuit

3,0
19 juill. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home during pandemic,

Inconvénients

Very closely monitored, all phone conversations , some video. Had worked with client for approx. 2.5 hrs. on return situation and it was getting close to 10 pm. I said, we should wrap it up for today and I would call the client back tomorrow, I had 2 Intuit management people in my ear saying "turbo Tax never closes, do not say we need to pass for the evening.

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5,0
5 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible, great benefits, enjoyable work environment, performance review occurs twice a year

Inconvénients

Reliable on metrics, performance, sometimes dealing with angry customers

3,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Inconvénients

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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